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Module 12: Dealing with Incidents

Whatever your business or organisation there is always somebody that will want to take advantage of any opportunities that you may present. Whether this is internal theft or any other type of incident such as a robbery this module provides advice on how to prevent or handle such situations.

Key Sections: What kinds of incidents, theft (reducing the risks, why it happens and prevention), robbery (types of robbers), what to do in the event of a robbery, demonstration, relationships with local community, police, neighbours, Incident reporting and evaluation, Offender description forms, guards (training, licencing and screening), legally what you can and can not do (reasonable force).

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